You can view our shipping guidelines here.
Below are some guidelines to keep in mind when tracking ground shipments.
*Once your tracking number has been issued, in rare cases, it may take up to 5 business days to see an initial scan*
*If your shipment has an initial scan in addition to having several scans that are delayed, you may contact the carrier at any time to get clarifying information on your delivery*
*If your package shows delivered, please ensure to check near the side of your home, backyard and behind any bushes or fixtures. Our friendly deliverymen will sometimes try to hide packages from plain view to ensure it's safety.