Price Adjustment Policy

At Titan, we want to ensure that our customers get the best deals possible. If you purchase an item directly from any of our branded sites – Titan Fitness, Titan Attachments, Ash and Ember – at either the regular or sale price, and within 7 calendar days of delivery the item is updated with a lower price (highlighted red on the item page), we’ll refund the difference between the two prices. Here are the guidelines to follow when requesting a price adjustment:

  • Submit your request via the Orders: Price Adjustment Policy

  • Include a screenshot of the sale price and promotion

  • Our policy does not apply to Spend & Save promotions, coupon-initiated promotions, Black Friday/Cyber Monday promotions, Flash Sales, or Scratch & Dent items.

  • Stacking discounts is not permitted. For example, if your order already has a 5% discount, we cannot process a price match on top of that.

We're always here to help you save money and get the most out of your shopping experience with Titan. Please submit your request through the here. 

Note: Title your inquiry: Orders: Price Adjustment Policy and include a screenshot of the sale price and promotion.

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